How can we help?

nYtevibe shows what a venue is like right now, from people who are there: the crowd, the music, the energy and the wait. You decide where to go with real information.

Sign up with your email (we send you a 6-digit code), or with Google or Apple. You must be 18 or older. nYtevibe is available in the United States only.

Yes. The app is free for customers. Venues can claim their listing for free and pay only for extra tools.

Houston, Texas, for now.

Open the map to see the venues around you, or search by name. Tap a venue to see its details and recent vibes.

Some venues haven't been claimed by their owner yet. They still show on the map and you can post vibes there, but you can't book a table until the owner claims the venue.

A vibe is a quick report on a venue: how busy it is, the energy, the music and the wait. You can add a photo or a video. To post a vibe or check in, the app checks your location once to confirm you're at the venue. That check isn't stored or shown to anyone.

No. Text, photo and video vibes all work. Video vibes earn the most points.

Open the venue and tap Check In. Choose who can see you: Public, Friends Only or Anonymous. Anonymous hides your name, but your vibes still count. You can also turn on "Always Check In Anonymously" in Settings.

If a friend is at a venue, you can ask them for a live update. They get a notification and can answer with a vibe. You can turn requests off in Settings under Vibe Requests.

A vibe counts as live for 60 minutes. After that it no longer affects the venue's current vibe.

You earn points for:

• a text vibe: 15
• a photo vibe: 25
• a video vibe: 40
• an attended booking: 30
• your first visit to a venue: 20 more
• a paid table: 20 more

Booking points show as pending when you book and are added after you check in at the venue. Checking in, following a venue and vibe check requests don't earn points.

More points raise your level, up to level 20.

It shows how often other people confirm your wait-time and energy reports.

Open a person's profile and tap Add Friend. They get a friend request to accept.

If a friend checks in as Public or Friends Only, you can see which venue they're at. Anonymous check-ins never show their name.

Ghost Mode removes you from the map entirely. Turn it on or off any time in Settings under Map Privacy.

Yes. Turn off "Show in Discover" in Settings.

Open a venue that takes bookings, pick your date, time and party size, then choose a table on the floor map and send your request. You need to verify your phone number before your first booking. Once the venue confirms, you get a QR code for entry.

Many tables are free to request. Some venues charge for certain tables. You pay those through Stripe's secure checkout, and the venue's refund policy is shown before you pay.

You're refunded according to the venue's refund policy. The app shows how much you'll get back before you confirm the cancellation.

Venues post tonight's specials on their venue card and on the map. If you follow a venue, you can also turn on alerts and get them when they post. Alerts are off until you turn them on.

Go to Settings, then Account Management, then Suspend Account. Your account stays hidden until you log back in and confirm that you want to reactivate it.

Go to Settings, then Account Management, then Delete Account. Your account and everything in it are permanently deleted 30 days later. Changed your mind? Log in within those 30 days using the latest version of the app and tap Cancel deletion. Your account and your vibes come back as they were.

Check these in order:

1. Device Settings, then nYtevibe, then Notifications must be on.
2. Check the in-app notification preferences in Settings.
3. On iOS, make sure you allowed notifications when the app first asked. If you denied the permission at first, you may need to reinstall the app.

Claiming is free. Start from either place:

• in the app, tap the plus button, then "Access your venue", and find your venue;
• on the web, at nytevibe.com/claim.

To confirm you own the venue, we DM its Instagram account.

No. We confirm ownership through your venue's Instagram.

Probably. Search for it when you claim. Until it's claimed, customers can see it and post vibes, but they can't book it.

Email support@nytevibe.com with your venue's name and address.

Each plan covers one venue.

• Listing, $0: your claimed listing, up to 3 photos and 1 special a week.
• Starter, $49 a month: bookings with QR entry (up to 100 a month), table sales with Stripe payouts, 3 staff accounts, 15 photos, 1 special a week and basic analytics.
• Growth, $99 a month: everything in Starter, plus check-in and engagement analytics, 5 staff accounts, 5 specials and 5 alerts to followers a week, and up to 3 venue listings.
• Pro, $299 a month: 15 staff accounts, unlimited specials and alerts, up to 10 venue listings and 500 booking texts a month.
• Enterprise, $499 a month: unlimited staff, venue listings and texts.

No. The Listing plan is free, so you can claim your venue and look around first.

A yearly plan costs ten times the monthly price: Starter $490, Growth $990, Pro $2,990 and Enterprise $4,990.

Open your venue in the nYtevibe app and choose a plan. You pay through Stripe's secure checkout. For any other change to your plan, email support@nytevibe.com.

Major credit and debit cards, processed by Stripe.

Starter includes basic analytics. Growth and higher plans add check-in and engagement analytics.

When a customer pokes your venue, you get a notification that someone wants to know what it's like right now. Tap it to open Live Status and post a live vibe.

Post tonight's specials to your venue card and the map. On Growth and higher plans, you can also send them as alerts to followers who have turned alerts on. Your weekly allowance depends on your plan:

• Listing and Starter: 1 special a week, no alerts.
• Growth: 5 specials and 5 alerts a week.
• Pro and Enterprise: unlimited.

Yes, on paid plans: Starter 3, Growth 5, Pro 15 and Enterprise unlimited. Staff can clock in for shifts, scan guests in and manage bookings.

Yes, on Starter and higher plans. Set up your floor plan, put prices on tables and set your refund policy. Customers pay through Stripe checkout, and payouts go to your Stripe account.

On Pro (500 texts a month) and Enterprise (unlimited), you get a text when a new booking request arrives or a customer cancels.

Owners, and staff who are on shift, can post official vibes from the app.

Our Privacy Policy lists what we collect and why.

Only what you share. Friends see the venue you checked into if you chose Public or Friends Only. Anonymous check-ins hide your name, and Ghost Mode takes you off the map.

Yes. Email privacy@nytevibe.com and we'll send you a copy.

A vibe counts as live for 60 minutes. If you delete your account, it's removed after the 30-day grace period. Our Privacy Policy has the details.

Vibes you post as Public can be seen by anyone, in the app or outside it. Use Friends Only or Anonymous to limit who sees you.

Our Privacy Policy explains how we use and share data.

Tap the menu on a vibe, review or profile and choose Report. Our team reviews every report.

Block the person from their profile, report them in the app, or email safety@nytevibe.com.

Turn on Ghost Mode, block the person and email safety@nytevibe.com. If you're in danger, call 911.

Report it in the app, or email support@nytevibe.com with the venue, the time and a description.

nYtevibe is a venue discovery tool, not a personal safety device. Use common sense when going out: share your plans with someone, stay aware of your surroundings, and never leave drinks unattended. The "Who's Here" feature can help you see if friends are at a venue before you go.

• Help with the app or your venue: support@nytevibe.com
• Safety concerns: safety@nytevibe.com
• Privacy and data requests: privacy@nytevibe.com
• Legal: legal@nytevibe.com